Quiz

Take our quiz to test your relational skills and receive suggestions on how to improve

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During a conversation, your point of view is challenged. How do you react?

I try to explain what I think

I try to understand what is being challenged

I try to clarify immediately what I think

None

While with friends, you discuss your respective holidays in the same location. How do you intervene?

I join in by sharing my personal experience

I join in by listing the places worth visiting

I join in by asking about their experience

None

At the office, you discover that a customer has complained about work that was done. How do you respond?

I ask who they are and contact them immediately to ascertain what happened

I ask who they are and alert the relevant person to intervene as soon as possible

I ask who they are and check in the office what may have happened

None

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