Listening to customers
A guide to building
trust in business relationships
A book by Riccardo Manieri
Available on:
Listening to the customer
A guide to building
trust in business relationships
A book by Riccardo Manieri
Available on:
There is a time to sell and a time to buy: every deal has its own rhythm. The important thing is knowing how to recognise and listen to it.
What is it about?
This book is a compass for navigating the world of professional and personal relationships, which is often fast-paced and disorderly.
Designed to help those in commercial fields build relationships, generate opportunities, and better understand the market, this book is actually aimed at anyone who wants to improve their ability to listen.
Listening is a transferable skill, invaluable in any social context. It helps you explore your surroundings with fresh eyes and discover invisible, hidden dimensions. Just like opening a Matryoshka doll.
The wish for our readers is that they challenge habits and automatic responses,
and rediscover the central importance of listening in commercial relationships.
ENJOY THIS BOOK!
What is it about?
Designed to help those in commercial fields build relationships, generate opportunities, and better understand the market, this book is actually aimed at anyone who wants to improve their ability to listen. Listening is a transferable skill, invaluable in any social context. It helps you explore your surroundings with fresh eyes and discover invisible, hidden dimensions. Just like opening a Matryoshka doll.
The wish for our readers is that they challenge habits and automatic responses, and rediscover the central importance of listening in commercial relationships.
Buona lettura!
A brilliant book! Perfect for anyone working in sales – and beyond – highly recommended!
I read this book in one go – what can I say, I loved it. One of the things I appreciated most was the clarity with which the author explains certain fundamental concepts, making them accessible even to non-specialists. The chapter on active listening is brilliant, and the book contains plenty of practical examples to help you learn how to listen properly to the person you’re talking to. I’d recommend it to all kinds of readers, as learning the art of listening is useful in every area of work and in your personal life too.
An easy read, a practical guide and a short handbook, which focuses mainly on one of the most difficult things to put into practice these days: listening. Useful, enjoyable and practical – I’d recommend it.
Riccardo Manieri is a young writer.
The book highlights his extensive knowledge and really brings home just how crucial listening is in communication.
Throughout the book, he offers the reader insights and food for thought that are essential for anyone who genuinely wants to improve themselves.
This book is highly recommended for anyone keen to challenge themselves and learn from a professional like Riccardo.
