{"id":14639,"date":"2025-11-05T11:25:16","date_gmt":"2025-11-05T10:25:16","guid":{"rendered":"https:\/\/www.ascoltareilcliente.it\/the-author\/"},"modified":"2026-07-30T17:21:25","modified_gmt":"2026-07-30T15:21:25","slug":"the-author","status":"publish","type":"page","link":"https:\/\/www.ascoltareilcliente.it\/en\/the-author\/","title":{"rendered":"The Author"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14639\" class=\"elementor elementor-14639 elementor-21\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e75ea6 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"3e75ea6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-83924bb e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"83924bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de942ce elementor-widget elementor-widget-heading\" data-id=\"de942ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hello, <br \/>I am Riccardo!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afc1875 elementor-widget elementor-widget-text-editor\" data-id=\"afc1875\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>I consider myself an eclectic and curious trainer. I studied in Italy, Spain, the Netherlands, France, and Scotland. After graduating in Agricultural Sciences, I returned to Pesaro, my home town, in 2010, where I worked in tourism. Since 2021, I have been the sole director of Form-Action.<br> <br>I define myself as a teacher who missed his calling, but I found my alternative path in professional training. Since 2017, I have been training commercial agents, entrepreneurs, property brokers, and project managers, collaborating with training institutions and businesses across the Marche and Romagna regions.<br> <br>I am passionate about travelling; I love exploring reality, learning about new cultures, and meeting people. I have always been sensitive to human rights and am actively involved in voluntary work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a833a8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"0a833a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f76ef3d elementor-arrows-position-inside elementor-widget elementor-widget-n-carousel\" data-id=\"f76ef3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;772fdb0&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;c271583&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;8e248e7&quot;}],&quot;slides_to_show&quot;:&quot;1&quot;,&quot;speed&quot;:1000,&quot;autoplay_speed&quot;:3000,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cc9ae5 e-flex e-con-boxed e-con e-child\" data-id=\"6cc9ae5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e65106d elementor-widget elementor-widget-image\" data-id=\"e65106d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"537\" height=\"716\" src=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-3.png\" class=\"attachment-large size-large wp-image-14640\" alt=\"\" srcset=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-3.png 537w, https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-3-225x300.png 225w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cba998 e-flex e-con-boxed e-con e-child\" data-id=\"5cba998\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64cf2cf elementor-widget elementor-widget-image\" data-id=\"64cf2cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"537\" height=\"716\" src=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-1.png\" class=\"attachment-large size-large wp-image-14641\" alt=\"\" srcset=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-1.png 537w, https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-1-225x300.png 225w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9f4913 e-flex e-con-boxed e-con e-child\" data-id=\"a9f4913\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdd88b4 elementor-widget elementor-widget-image\" data-id=\"cdd88b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"537\" height=\"716\" src=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-2.png\" class=\"attachment-large size-large wp-image-14642\" alt=\"\" srcset=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-2.png 537w, https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-2-225x300.png 225w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22a06a8 elementor-hidden-desktop e-con-full e-flex e-con e-parent\" data-id=\"22a06a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3b8fe03 e-con-full e-flex e-con e-child\" data-id=\"3b8fe03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05b1123 elementor-widget elementor-widget-heading\" data-id=\"05b1123\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_mobile&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hello,\nI am Riccardo!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe009a1 elementor-arrows-position-inside elementor-widget elementor-widget-n-carousel\" data-id=\"fe009a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;772fdb0&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;c271583&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;8e248e7&quot;}],&quot;slides_to_show&quot;:&quot;1&quot;,&quot;autoplay_speed&quot;:8000,&quot;slides_to_show_tablet&quot;:&quot;1&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f6fac4 e-flex e-con-boxed e-con e-child\" data-id=\"5f6fac4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1e031 elementor-widget elementor-widget-image\" data-id=\"2a1e031\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_mobile&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"537\" height=\"716\" src=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-3.png\" class=\"attachment-large size-large wp-image-14640\" alt=\"\" srcset=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-3.png 537w, https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-3-225x300.png 225w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc9a2b7 e-flex e-con-boxed e-con e-child\" data-id=\"cc9a2b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e055c00 elementor-widget elementor-widget-image\" data-id=\"e055c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"537\" height=\"716\" src=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-1.png\" class=\"attachment-large size-large wp-image-14641\" alt=\"\" srcset=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-1.png 537w, https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-1-225x300.png 225w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f7ba8c e-flex e-con-boxed e-con e-child\" data-id=\"4f7ba8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab2972 elementor-widget elementor-widget-image\" data-id=\"3ab2972\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"537\" height=\"716\" src=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-2.png\" class=\"attachment-large size-large wp-image-14642\" alt=\"\" srcset=\"https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-2.png 537w, https:\/\/www.ascoltareilcliente.it\/wp-content\/uploads\/2025\/11\/Unknown-2-225x300.png 225w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86496be e-con-full e-flex e-con e-child\" data-id=\"86496be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation_mobile&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7495849 elementor-widget elementor-widget-text-editor\" data-id=\"7495849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>I consider myself an eclectic and curious trainer. I studied in Italy, Spain, the Netherlands, France, and Scotland. After graduating in Agricultural Sciences, I returned to Pesaro, my home town, in 2010, where I worked in tourism. Since 2021, I have been the sole director of Form-Action.<\/p><p>I define myself as a teacher who missed his calling, but I found my alternative path in professional training. Since 2017, I have been training commercial agents, entrepreneurs, property brokers, and project managers, collaborating with training institutions and businesses across the Marche and Romagna regions.<\/p><p>I am passionate about travelling; I love exploring reality, learning about new cultures, and meeting people. I have always been sensitive to human rights and am actively involved in voluntary work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Hello, I am Riccardo! I consider myself an eclectic and curious trainer. I studied in Italy, Spain, the Netherlands, France, and Scotland. After graduating in Agricultural Sciences, I returned to Pesaro, my home town, in 2010, where I worked in tourism. Since 2021, I have been the sole director of Form-Action. I define myself as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14639","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Author - Ascoltare il cliente<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ascoltareilcliente.it\/en\/the-author\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Author - Ascoltare il cliente\" \/>\n<meta property=\"og:description\" content=\"Hello, I am Riccardo! I consider myself an eclectic and curious trainer. I studied in Italy, Spain, the Netherlands, France, and Scotland. After graduating in Agricultural Sciences, I returned to Pesaro, my home town, in 2010, where I worked in tourism. Since 2021, I have been the sole director of Form-Action. 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